Your privacy is paramount

1. Introduction

SkyHostic provides web hosting, domain name registration, and related products and services. We are committed to protecting the data you share with us.

When this Policy mentions “SkyHostic”, “we,” “us,” or “our”, it refers to SkyHostic as the Data Controller responsible for your personal information under this Policy.

This Policy explains how we process information that can directly or indirectly identify an individual (“Personal Data”) collected on our site, services, forums, and applications (“Platform”).

2. General principles & confidentiality

We process Personal Data according to:

• Lawfulness, fairness, and transparency
• Purpose limitation — only for specified, legitimate purposes
• Data minimization — adequate and relevant only
• Accuracy — kept up to date where needed
• Storage limitation — no longer than necessary
• Integrity and confidentiality — appropriate technical and organizational measures

Information on the Platform is treated as strictly confidential and accessed only by qualified, authorized personnel.

3. Information you provide

Information collected automatically

• Log and device data (IP, browser, OS, referrers)
• Cookies and similar technologies
• Usage analytics (e.g. Google Analytics)
• Approximate geo-location from IP for service functionality

Legal bases include consent, contract performance, legitimate interests, and legal obligations (including ICANN rules).

4. Data retention

We retain information only as long as necessary to provide Services, comply with law, resolve disputes, and enforce agreements.

5. Security

We implement reasonable administrative, technical, and physical measures to protect information against unauthorized access, use, or disclosure.

6. Visitors of our users’ websites

When processing data on behalf of customers who run sites on SkyHostic, we may act as a processor. Website owners are controllers for their visitors and must provide their own notices. Requests about that data should go to the website owner.

7. Direct marketing & communications

Manage preferences in your account. Marketing email and SMS/WhatsApp require consent where required; transactional messages about your account or Services may still be sent.

8. How we use your data

• Identify you and deliver hosting & domains
• Prevent fraud, spam, abuse, and unauthorized activity
• Analytics and service improvements
• Personalized offers where legally permitted
• Billing, renewals, and service notices
• Domain registration (WHOIS may be public per registry rules)
• Customer support and sales follow-up (sales inquiries retained ~90 days)
• Legal compliance and security

Questions? Contact us at [email protected] · 3800 North Lamar Blvd. Suite 200, Austin, TX 78756 USA · (512) 503-7268